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Did you change your mind? No worries, we will take back any item in its original state within 14 days of purchase. You have to complete the return slip included in your parcel and return everything in the original undamaged box. Articles can be returned by carrier using the return label included in your parcel. Wrap the box using paper or plastic. If you have any questions, please contact our customer service team at 819-595-1111 or by email at info@chaussureslepacha.ca.

For online purchases, it is also possible to return the item free of charge in one of our store. You will receive your refund immediately.

The shipping costs are not refundable and any additional return cost will be deducted from the refund made upon your package reception.